Q1:Did you preinstall K ODI on your device?
A.Yes, we preinstalled K ODI version 16.1 or more leatest version on our all android smart tv box
Q2:Does the k odi still be there,after do factory setting?
A: Yes,our k odi are preinstalled before delivelrly, and they are still be there after
do factory setting.
Q3:Does the device have Root right as superuser?
A: Yes, All of the device have got the Root right,you just use it as superuser.
Q4:Can i add my own paid add ons to the box
A:Absolutely,Our software engineer will help you preinstall your paid add ons to the box and design the wizard for you to control the paid add ons.
Q5.How does the warranty work ?
A:Generally,The customer send the broken PCBA back to us,And we send a new box with next order. Customers in Canada,Ireland,Cyprus send the broken PCBA to our local Agent,And we will send a new box
to customer with next order.
Q6.Do you accept OEM/ODM ?
A:Yes,we can provide the following services for OEM/ODM.
OEM:
1. Logo printing on housing(silk screening,gold blocking or laser carving)
2. Customized package box
3. Software Customization: Boot image, Boot animation,Launcher,UI, APP, Function… and so on
ODM:
1. PCBA desgin
2. Housing desgin:ID(Industrial Design),MD(Mechanic Design),Produce molding
3. Software Customization
Contact person:Anna Shen
Skype: zoomtak Anna
Cell phone/ WhatsApp: +86
Email: sales015(at)zoomtak.net